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Customer Feedback Survey

Welcome!

Thank you for taking the time to complete our survey. Your feedback is greatly appreciated!
Strongly Agree
Agree
Disagree
Strongly Disagree
My Vantix contact is courteous.
My Vantix contact is knowledgeable in their field of work.
My Vantix contact is efficient when working with issues that concern me.
My Vantix contact follows through with what they say they will do.
My Vantix contact takes ownership of a situation.
My Vantix contact considers, suggests, or implements alternative solutions to accomplish goals.
My Vantix contact exceeds expectations.
Vantix employees are accessible.
Vantix employees respond in a timely manner.
Vantix employees seem committed to helping make my job easier.
Compared to a year ago, how would you rate the service/support you receive from Vantix?
Do you think Vantix is striving to improve service?
Yes
No
Comments/Suggestions:

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